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Next day delivery
on all items in stock
Free delivery over £120
£7.49 delivery under £120
No Minimum Spend
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Delivery Information
At Cleaning Products Ltd, we are committed to delivering your cleaning products quickly and reliably. Below is our delivery policy, designed to ensure a seamless experience.
Delivery Charges:
Our delivery charges are based on the subtotal of items in your basket after any discounts. Additional surcharges may apply for bulky, heavy, or hazardous goods.
UK Mainland Deliveries:
Orders £119.99 and under: £7.49 delivery charge
Orders over £120.00: Free delivery
Shipping Methods and Times:
Standard Shipping (via FedEx): All in-stock orders are dispatched from our UK warehouse within 1 working day, unless otherwise specified on the product page. Delivery typically arrives in 1 working day from dispatch.
Order Tracking: Once your order is dispatched, you’ll receive a confirmation email with tracking details via FedEx. All Nilfisk orders are shipped directly from Nilfisk via UPS, tracking will be forwarded to your email. You can track your package via the carrier’s tracking portal.
Important Notes:
Orders are not shipped or delivered on weekends or UK public holidays.
During peak periods, dispatch may be delayed slightly. We’ll notify you via email or phone if there’s a significant delay.
If your order hasn’t arrived within 3 working days from dispatch, please contact our support team to check its status.
Available to Order:
Items not currently in stock are classified as "available to order" and have specific dispatch and delivery timelines based on the product type:
Vikan Items: Dispatched within 2-3 working days from our UK warehouse via FedEx. Delivery typically arrives in 1 working day after dispatch.
Nilfisk Items: Shipped directly from Nilfisk via UPS and dispatched within 3-5 working days.
Pallets of Paper Products: Shipped directly from our supplier and dispatched within 2-5 working days.
Clover Products: Please allow up to 7 working days for restock to arrive, then dispatched from our UK warehouse via FedEx. Delivery typically arrives in 1 working day after dispatch.
Prochem Products: Please allow up to 5 working days for restock to arrive, then dispatched from our UK warehouse via FedEx. Delivery typically arrives in 1 working day after dispatch.
Craftex/2SAN Products: Please allow up to 7 working days for restock to arrive, then dispatched from our UK warehouse via FedEx. Delivery typically arrives in 1 working day after dispatch.
All Other Brands: If an item is temporarily out of stock but available for order, we’ll notify you of the estimated restock date (typically 5-10 working days). You can place an order at checkout, and we’ll dispatch your order as soon as stock is available.
Note: If you order a mix of in-stock and available-to-order items, we’ll ship all items together once everything is ready. We will contact you via email to offer split shipping if preferred.
Delivery Areas:
We currently ship to all addresses within the UK Mainland, excluding the Scottish Highlands, via FedEx, except for Nilfisk items which use UPS. For deliveries to the Scottish Highlands, please contact us at sales@cleaningproductstore.com or call 0800 121 4898 to find out the cost. International shipping is not available at this time, but we are exploring options to expand our services. Check back for updates.
FAQs:
What happens if my order is delayed?
Delays are rare, but if they occur, we’ll notify you promptly via email or phone with updated delivery information. If you have concerns, please contact our support team.
Can I change my shipping address after placing an order?
If your order hasn’t been dispatched, contact us immediately, and we’ll do our best to update the address. Once dispatched, address changes are not possible with FedEx or UPS.
Do you offer same-day delivery?
Currently, we only offer standard shipping (1 working day for in-stock items via FedEx). Same-day delivery is not available, but our fast delivery ensures quick arrival.
What if my item is available to order?
Items available to order have specific dispatch timelines: Vikan items take 2-3 working days, Nilfisk items take 3-5 working days, pallets of paper products take 2-5 working days, Clover and Craftex/2SAN products take up to 7 working days for restock, and Prochem products take up to 5 working days for restock. For all other brands, you will be contacted with an accurate lead time.
For any further questions, please contact our customer support team at sales@cleaningproductstore.com or call 0800 121 4898 (Monday–Friday, 9 AM–5 PM). We’re here to ensure your shopping experience is smooth and efficient!
Please Note
We currently have a complete power failure, please send e-mails for enquiries and we will respond once power is back up and running - this has also affected our telephone lines
